PRIVACY POLICY

Effective Date: September 1, 2025

SNC Home Improvements (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or request information about our services.

1. Information We Collect

When you contact us or request services, we may collect:

* Full name

* Email address

* Phone number

* Property address and related details
* Any additional information you voluntarily provide

Automatically Collected Information:

When you visit our website, certain information may be collected automatically, including:

* IP address

* Browser type

* Device information

* Pages visited and interaction data

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may adjust your browser settings to refuse cookies if you prefer.

2. How We Use Your Information

* We use your information to:

* Provide and improve our home-buying services

* Evaluate properties and present cash offers

* Communicate with you regarding inquiries, offers, and updates

* Improve website functionality and user experience

3. SMS Communications

If you choose to provide your phone number and consent to receive text messages from SNC Home
Improvements, you may receive SMS communications related to:

* Responses to your inquiries

* Appointment confirmations or scheduling updates

* Service notifications or project updates

* Promotional or marketing messages related to our services

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

4. Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on one or more of the following legal grounds:

* Your consent

* Performance of a contract or requested service

* Our legitimate business interests, such as improving services and responding to customer inquiries

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

* Access the personal information we hold about you

* Request correction or updates to your personal data

* Request deletion of your personal information

* Opt out of marketing communications

* Request data portability or restriction of processing.

We honor applicable privacy regulations including GDPR, CCPA, and other relevant data protection laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Sharing of Information

We may share your information with trusted third parties only when necessary to operate our business or provide requested services. These parties may include:

* Title companies

* Attorneys or legal professionals

* Contractors or service providers assisting with project evaluation or operations

* Government or legal authorities when required by law

SMS opt-in data and phone numbers collected for SMS communications will not be shared with any third parties or affiliates for marketing or promotional purposes.

We may share limited information with service providers or subcontractors solely for the purpose of delivering services requested by the user. These parties are required to safeguard your information and are not permitted to use it for their own marketing purposes.

We do not sell personal information.

9. International Data Transfers

Your information may be stored or processed on servers located outside your country of residence. In such cases, we take reasonable measures to ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When updates are made, the revised version will be posted on this page with the updated effective date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

SNC Home Improvements
📞 Phone: +1 703-721-7810
📧 Email: [email protected]
📍 Service Area: Virginia & Maryland